Legal

Privacy Policy

This policy explains what information we collect through makhanapowder.in, how we use it, and the choices you have.

Last updated: 22 October 2026

1. Who we are

This website, makhanapowder.in, presents Makhana Powder by Moso Foods. The business is presented as National Makhana Udyog, powered by Moso International Private Limited (“we”, “us”, “our”), Charkhi, Korha, Katihar, Bihar, India – 854108.

2. Information we collect

Information you give us. When you send an enquiry through the form on this website, we collect the details you enter:

  • full name, company name, email address and country
  • enquiry type, product grade and preferred pack size
  • phone or WhatsApp number, required quantity and delivery destination, if you provide them
  • your message and the page from which you sent the enquiry

We also receive the information you share when you contact us by email, phone or WhatsApp.

Information collected automatically. Like most websites, our hosting and website tools may record technical information such as your IP address, browser and device type, the pages you visit and the time of your visit. This is used to run, secure and improve the website.

3. How we use your information

  • to reply to your enquiry and discuss your requirements
  • to prepare quotations and discuss samples, specifications, packaging and delivery
  • to communicate with you about an order, if one follows
  • to keep business records and meet legal obligations
  • to keep the website secure and improve how it works

We do not sell your personal information.

4. Consent

By submitting the enquiry form or contacting us, you agree that we may use the information you provide for the purposes described in this policy. You can withdraw your consent at any time by writing to us. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

5. Sharing your information

We share information only where needed:

  • with service providers that help us run the website and communicate, such as website hosting, email and form tools
  • with logistics, shipping and documentation partners when needed to fulfil an order you place
  • with government or legal authorities where the law requires it

Some service providers may process information outside India.

6. Cookies and third-party services

This website uses cookies and similar technologies that are needed for it to work, and tools that help with website performance, security and statistics. Fonts are loaded from Google Fonts, which means your browser connects to Google’s servers. You can block or delete cookies in your browser settings, although some parts of the website may then not work as intended.

7. How long we keep information

We keep enquiry and business information for as long as needed to respond to you, to maintain our business relationship, and to meet legal, tax and record-keeping requirements. After that, it is deleted or anonymised.

8. Security

We take reasonable measures to protect the information we hold. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

9. Your rights

You can ask us to access, correct, update or erase the personal information you have given us, or withdraw your consent. To make a request or raise a concern, contact us using the details below. We will respond within a reasonable time.

10. Links to other websites

This website links to other websites and services, such as nationalmakhana.com, mosointernational.com and WhatsApp. Their own privacy policies apply when you use them.

11. Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 18.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact and grievances

See also our Terms and Conditions.